Nowadays, physical and intellectual labor can be substituted by robotics and information technology. However, emotional labor, which causes mental stress to the workers, has not been substituted yet. Therefore, we propose a method called emotional cyborg that substitutes human-emotional representation with the use of attachable devices. In this study, we used AgencyGlass, a device that substitutes the function of human eyes. We conducted a preliminary study to measure the task- processing time and the subject’s cognitive load during the use of AgencyGlass. The result suggests that the AgencyGlass can perform joint attention similar to humans; however, its attentional shift is weaker than in humans.
- Hirotaka Osawa. 2014. Emotional cyborg: complementing emotional labor with human-agent interaction technology. In Proceedings of the second international conference on Human-agent interaction – HAI ’14, 51–57. https://doi.org/10.1145/2658861.2658880
- Shi Qiu, Hirotaka Osawa, Matthias Rauterberg, and Jun Hu. 2016. E-Gaze Glasses : Simulating Natural Gazes for Blind People. In International Conference on Tangible and Embedded Interface, 563–569.
- Takeomi Goto and Hirotaka Osawa. 2016. Evaluation of a Substitution Device for Emotional Labor by using Task-Processing Time and Cognitive Load. In Proceedings of the Fourth International Conference on Human Agent Interaction – HAI ’16, 359–362. https://doi.org/10.1145/2974804.2980517
- Hirotaka Osawa, Takeomi Goto, and Bohao Wang. 2017. Wearable Social Prosthetics: Supporting Social Gaze with Artificial Eyes. In International Symposium on Wearable Computers, accepted.